FREQUENTLY ASKED QUESTIONS

The patchwork: phone-only scheduling, print-and-bring PDF intake, a weak or missing patient portal, a separate bill-pay link, and the shared Gmail inbox holding it together. It puts scheduling, intake, records, messaging and payments in one system.

Yes. MardukMD is for the solo physician, the two-provider startup, the DPC or counseling practice, and the bilingual family clinic — not for enterprise hospital IT. If every admin hour counts, it's built for you.

Bilingual is first-class, not a bolt-on. Patients get scheduling, intake and the portal in English or Spanish — which matters most for the Spanish-first practices that enterprise portals fail.

does that work? — That's a core case. Two, three or five sites run on one shared schedule, roster and record set instead of a phone number, email and calendar per location.

No. We start by mapping how your clinic runs today and move you over in steps — intake, then scheduling, then the portal — so the practice keeps running while the stack collapses.

We scope every engagement to the practice in front of us and discuss investment at the demo. The demo itself is a conversation about your operations, not a checkout.

MardukMD is the operating layer your practice runs on — scheduling, intake, patient portal, messaging and payments — not a records-only system. We'll show you exactly where it fits at the demo.